Will my online order still arrive on time?

We are doing everything we can to ensure that all orders are arranged and dispatched as soon as possible. Please expect 5-7 days extra on top

Where can I find your 'Privacy Policy'?

Please visit our Privacy policy.

Who should I contact about commercial and marketing opportunities?

Please send in all commercial and marketing enquiries via our secure 'Contact Us' form using the 'General Comments' enquiry type.

Where can I find out specific dietary information on products?

On each product page you can click 'Ingredients & Nutritional Facts' to check dietary information.

How do I review a product?

At the bottom of each product page you can click 'Write a review' and follow the on screen instructions.

Frequently Asked Questions

At La Maison Maille, the health and wellbeing of our customers and employees is always our first priority, and we want to let you know that we are taking all the appropriate steps to ensure you can continue to shop safely with us. In response to COVID-19, we are adhering to government advice and focusing on the best practices we can adopt across our stores, offices and distribution centre.

Our online shop is currently operating as normal (open 24/7). We are doing everything we can to ensure that orders arrive within the standard shipping delivery time (2-7 days) – Please expect 5-7 days extra on top of our standard delivery time.

Our absolute priority is to offer the safest service possible to our consumers. That is why we will introduce Contact-free Delivery. This will ensure you to get your order straight to your door without worry. Make sure you add a valid contact number and check carefully your delivery address at our checkout. Our team will do the rest.

All online orders are now being processed at our fulfillment center. We can ensure that we are practicing the highest standards in social distancing by reducing the number of employees. We have implemented additional measures to minimize any risk at our fulfillment centers such as providing extra sanitary items and taking more precautions for the health and safety of employees.

If you have any other questions, please contact our Customer Service team, who will be willing to help between 08.30am and 11pm ET on Monday to Friday or between 11am and 7pm ET on Saturday and Sunday. Our Customer Service team can be reached via telephone at 1-800-673-2293

Our iconic Maille mustard varieties -- Maille Dijon Originale and Maille Old Style -- have been available in the US for about 10 years. Currently, there are eight products available in the USA, where they are sold at gourmet grocery stores and supermarkets, as well as online.

Our Customer Care team can be contacted on 1-800-673-2293 (8:30 am – 11:00 pm ET Monday through Friday, or 11:00 am – 7:00 pm ET Saturday and Sunday). Alternatively you can use our secure 'Contact Us' form or mail inquires to 'La Maison Maille Customer Care, 920 Sylvan Avenue 2nd Floor, Englewood Cliffs, NJ 07632'

For career opportunities in the Maille boutiques please enquire via our secure 'Contact Us' form using the 'General Comments' inquiry type. For other roles, Maille do not receive career inquiries directly. Maille is owned and operated by Unilever PLC and Unilever job opportunities can be found here.

Frequently asked questions

Covid-19 update

Generic update La Maison Maille

Can I still shop at Maille online?

Will my online order still arrive on time?

Is ordering through Maille safe?

What protective measures are being taken to ensure online deliveries are handled safely?

Customer Service

Products & Dietary

Where can I find out specific dietary information on products?

How do I review a product?

General

Can I buy Maille products in the supermarket?

Where can I find your sitemap?

Where can I find your 'Privacy Policy'?

How do I contact Customer Care?

Where can I find out about careers with Maille?

Who should I contact about commercial and marketing opportunities?

Customer Care

La Maison Maille

Legal Policies

Be In The Know

Location